NBN advocates welcome Sky Muster Plus announcement

Changes to the National Broadband Network (NBN) that will allow people on isolated bush properties to have unlimited access to satellite internet for the first time when they conduct basic web tasks have been welcomed.

The Regional, Rural and Remote Communications Coalition (RRRCC) said the launch of Sky Muster Plus was a win for internet users in the bush.

“This enhancement is a game-changer for families and small businesses who rely on Sky Muster services, and is a direct result of the advocacy of the RRRCC,” National Farmers’ Federation Chief Executive Officer Tony Mahar said.

“Sky Muster Plus will mean essential internet uses such as browsing, banking, email and software updates are exempt from monthly data allowances.

“As a result, when those data allowances have been exceeded wholesale download speeds for regular web activities like accessing emails or internet banking won’t be slowed down – meaning business can go on and residents stay connected.

“This is a fantastic development that reflects NBN Co’s willingness to take on board, and respond to customer needs” Mr Mahar said.

Since its inception in 2017 the RRRCC said it had been calling for data allowances to reflect the reality of internet use in remote areas. 

The RRRCC said Sky Muster customers are most likely to have no other reliable broadband communication options, and these customers often have additional needs such as running multiple businesses from their premises, educating children and housing a number of employees.

Internet service providers have also joined the RRRCC and welcomed the NBN Sky Muster Plus announcement.

“Regional, rural and remote Australians have advocated for improved internet access in their communications, seeking connectivity equity,” said Shannon Fisher, the managing director of satellite internet service provider IPSTAR broadband.

“With rapid advances in technology, IPSTAR expects that in the next five years that you will probably have a 75 megabyte per second service and potentially unlimited downloads,” he said.

Article originally appeared in the Daily Liberal